Trapezio

 
 

FAQs


How do I know what my state requires for orthodontic assistant training and certification?

Nationwide there are many variations in state rules and requirements. It is in your best interest to do research when beginning your career as an orthodontic assistant or when evaluating training options for your team members. You may contact your state Dental Board or Orthodontic Society. Another excellent resource for learning about rules and regulations in your area is the Dental Assisting National Board website which can be found at www.danb.org.

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Do students receive Continuing Education (CE) credits?

Yes! Users who successfully complete a Trapezio Academy program after May 1, 2016, will earn Continuing Education (CE) credits awarded by AGD PACE. The following CE credits are awarded:
• Academy of Orthodontic Assisting Level 1 – 8 CEs
• Academy of Orthodontic Assisting Level 2 – 8 CEs
• Academy of OrthoCommon Knowledge – 6 CEs
• Academy of OSHA Safety – 6 CEs
• Academy of Insurance Coordinators – 4 CEs
• Academy of Treatment Coordinators – 8 CEs
• Academy of Financial Coordinators – 8 CEs

Trapezio is not authorized to offer CE credits for completion of the Academy of QuickBooks Ortho because it is product-specific training.
Please note that CE credits can only be awarded for completion of an entire Academy program and not for individual lessons.

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How long does it take to complete the Academy programs?
Actual completion time varies greatly from user to user, but based on user feedback we can provide the following estimates for each of the Academy programs:
• Academy of Orthodontic Assisting Level 1 – 45-60 hours for new team members, 25-30 hours for experienced clinical staff
• Academy of Orthodontic Assisting Level 2 – 25-30 hours
• Academy of OrthoCommon Knowledge – 10-15 hours
• Academy of OSHA Safety – 6 hours
• Academy of Insurance Coordinators – 5-10 hours
• Academy of Treatment Coordinators – 20-25 hours
• Academy of Financial Coordinators – 20-25 hours
• Academy of QuickBooks Ortho – 20-25 hours

These estimates include time to view the course material, study, and complete testing.

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Why should an orthodontist utilize Trapezio Academies in his/her practice?

All of our Academies are written by experts in their fields with many years of industry experience. Our foundation program, the Academy of Orthodontic Assisting Level 1, was written by a practicing orthodontist and educates clinical assistants on the science of orthodontics in addition to techniques. It also teaches team members correct and scientific terminology, leading to improved inter-office communication. Additionally, the knowledge and credentials that team members earn from completion of the Academy course will lead to increased confidence and will ultimately improve the patient-care that you provide.

All of our other Academy programs strive to meet the same standard of training and education as our foundation program. The courses provide structured concepts and actual working models that are used in modern orthodontic practices.

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Is implementing the Academy into my busy practice going to be time-consuming?

No. Our system was designed with the objective of being an asset to a busy practice, not a burden. You are able to access the program the same day as registration. Once logged into the system, the doctor or a designated course administrator will set-up user accounts for each staff member who will be accessing the programs. This takes less than a minute per team member. Assistants may go through the program on their own time, during designated office time, or on training days as a group. There is no longer a need to sacrifice the doctor or senior staff member’s time when integrating new team members into the practice.

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What happens if a team member enrolled in the program leaves the practice?

If an employee of your practice has been assigned a course license and leaves the practice before completing the course his/her license can be reassigned only if he/she has completed 4 or fewer tests. If 5 or more tests have been taken, a new license will need to be purchased.

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Does each team member need his/her own license?

Yes. Individual licenses are assigned to each user so that he/she can access course material and take tests. If team members share a license, only one user will be able to take tests and only one certificate can be printed.

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How do I get my certificate of completion?

A certificate of completion is available for all courses and any user who completes the program with an overall test average of at least 75%. Once all tests are completed and a passing score is achieved a “Print” button will appear on your Profile page next to the completed course. Course Administrators can also print certificates for team members by visiting each users Profile page under the Administration tab.

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How do team members earn the AOAC credential?

After the Academy of Orthodontic Assisting Level 1 program has been completed with an overall average of at least 75%, you will be able to print your certificate of completion through the website (see above). Along with your certificate, a form will print that includes information necessary to be awarded the credential AOAC or Academy of Orthodontic Assisting Certified. There are two pathways to earning your AOAC credential:
1. Successful completion of the Level 1 online course AND 6 months of employment in an orthodontic office, verified by an employer’s signature, or
2. Successful completion of the Level 1 online course AND completion of the Level 1 Clinical Efficiency Retreat

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How long is my contract?

Individual course licenses are good for 1 full year. If your office purchases the group package, your contract will be 1, 2 or 3 years, depending on your selection at time of purchase. Contracts generally cannot be terminated.

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If a team member receives a low score on a test, can he/she retake it?

Trapezio does not reset tests due to low scores. We will reset tests if team members encounter technical difficulties during testing and are unable to finish. We reserve the right to refuse any test reset.

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Do all Trapezio courses include audio?

No. The following programs include audio:
• Academy of Orthodontic Assisting Level 1
• Academy of Financial Coordinators
• The Assistant’s Role in Mini Implants (from Level 2)
• Adjusting Retainers and Other Appliances (from Level 2)
• Identification of Cephalometric Landmarks (from Level 2)
• The Biological Basis of Tooth Movement (from Level 2)

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Can I use my tablet to access Trapezio programs?

Yes, Trapezio courses are tablet-friendly.

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