Module 1: The DC Defined

• Understand the purpose of the DC role in a digital orthodontic practice.
• Classify the practice’s digital workflow level.
• Describe how the DC role has evolved.
• Distinguish between “tech help” and true coordination.
• Identify the four roles of a DC and basic time-management needs.

Module 2: Scanning for Gold

• Explain why high-quality scans matter.
• Identify key scanning hardware.
• Prepare patients properly for scanning.
• Apply essential pre-scan steps.
• Capture accurate palatal and arch scans.

Module 3: Software Symphony

• Complete accurate case submissions.
• Navigate major software platforms.
• Understand in-house treatment planning stages.
• Use software efficiently to maximize value.

Module 4: DC Treatment Planning

• Support doctors by prepping cases effectively.
• Work as an extension of the doctor’s planning style.
• Set up cases with accuracy and consistency.
• Increase speed and efficiency in treatment planning.

Module 5: Precision Printing

• Understand printing vs. fabricating.
• Identify printer types and uses.
• Set up builds correctly.
• Follow a reliable pre-print checklist.
• Optimize printer performance.

Module 6: Fabricate the Fit

• Set up a safe, efficient digital lab space.
• Apply the six steps of quality fabrication.
• Minimize waste and reduce material loss.
• Improve thermal-forming outcomes.
• Apply workflow principles for efficiency.

Module 7: Packaging & Shipping

• Clean and finish lab output properly.
• Use elevated, custom packaging.
• Track work-in-progress effectively.
• Lab Tracker as a logistical hub.
• Apply receiving protocols across locations.

Module 8: Maintenance & Ordering

• Follow proper equipment-care routines.
• Understand warranties and repair processes.
• Track and manage consumables.
• Order supplies efficiently.
• Use resources responsibly.

Module 9: Outsourcing & Vendor Relations

• Identify when outsourcing is appropriate.
• Use a digital report card (D-CODE) to evaluate workflows.
• Leverage vendor support for training and fixes.
• Maintain smooth coordination with suppliers.

Module 10: Practice Communication

• Follow internal communication protocols.
• Communicate externally with clarity.
• Support change management during workflow updates.
• Bridge gaps between clinic and lab teams.

Module 11: Marketing Strategies

• Highlight benefits of digital workflows.
• Use software to support case acceptance.
• Promote DC value within the practice.
• Develop custom printing ideas that enhance experience.

Module 12: Loading the Future

• Recap key takeaways.
• Create an action plan for workflow improvements.
• Measure progress using simple indicators.
• Identify future growth opportunities.

BONUS Module: Tech Report

• Stay updated on new tools and technology.
• Review recent improvements and updates.
• Track trends to keep the lab current.